About accommodation
A.
Smoking is prohibited inside the building. Please use the designated smoking area outside.
A.
Free Wi-Fi is available.
A.
Various credit cards are accepted.
A.
We are open until 22:00. If by any chance it takes more than 22:00, please let us know. Also, regular check-in starts at 15:00 (depending on the plan).
A.
It depends on the plan you book. Please check when making your reservation.
A.
You can stay in our dedicated "Pet-Friendly Room".
For safety reasons, we only allow one large dog per room.
Additionally, we request that you present the following documents (copies are acceptable) upon check-in.
For safety reasons, we only allow one large dog per room.
Additionally, we request that you present the following documents (copies are acceptable) upon check-in.
• Rabies vaccination certificate (issued within the last year)
• Certificate of mixed vaccine administration (5 or more types, valid within the expiration date)
A.
We store the luggage of our guests at the front desk.
A.
We will provide it free of charge (for children under 2 years old). Please note that quantities are limited.
A.
All guest rooms are equipped with humidifiers with air purification functions.
About ski resorts
A.
We have ski lockers available exclusively for our hotel guests.
You can use it anytime, from before check-in until after check-out, without worrying about the time.
You can use it anytime, from before check-in until after check-out, without worrying about the time.
A.
Yes, we have changing rooms and ski lockers available inside the building.
Please rest assured that you can use the facilities freely at any time, from before check-in until after check-out.
Please rest assured that you can use the facilities freely at any time, from before check-in until after check-out.
About the restaurant
A.
We accept seat requests as preferences, but we cannot guarantee them.
A.
There are no specific dress code requirements, so please don't worry. Feel free to come in your favorite attire. However, please refrain from using the nightwear and slippers provided in your room.
A.
For hygiene reasons, you cannot consume it in the restaurant. However, you may consume it in your room during your stay.
A.
Yes, it is possible. However, there is a corkage fee of ¥5,500.
A.
The following credit cards are accepted: American Express, Diners Club, VISA, Mastercard, JCB, NICOS, DC, UC, SAISON, etc. Please inquire about other cards.
A.
If accompanying guests are dining at the restaurant, you may enjoy them together. We also offer warming options, so please feel free to ask.
Regarding banquets and meetings
A.
Please contact us directly via the inquiry form.
About the shop
A.
If you place an order by phone, we will send you an invoice, and after confirming your payment, we will ship your order via courier. If you purchase from our shop, we will proceed with shipping immediately.
About facilities and services
A.
We have a free parking lot on our premises.
No reservation is required, and you can use the facilities from before check-in time.
No reservation is required, and you can use the facilities from before check-in time.
A.
We are currently finalizing the schedule and other details for this season's operations.
We will announce the details on our website as soon as they are finalized.
We will announce the details on our website as soon as they are finalized.
A.
Free Wi-Fi is available in all rooms.
A.
Yes, you can use it. However, we do not have rental swimsuits, so please bring your own.
About Children
A.
For children sharing a bed, children under 6 years old stay free of charge in Japanese-Western style rooms only. Children attending elementary school and older will be charged the adult rate. Baby cribs are available free of charge. Please inquire for further details.
A.
We provide children's nightwear (size 130cm only), toothbrushes, and slippers. Please feel free to request them when making your reservation.
